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Grievance & Redressal

Grievance Redressal Committee

  • To investigate the complaints lodged by staff and students.
  • To address the complaints lodged by staff and students..
  • To investigate the complaints and suggest the final action that will start at the institutional level to fix them.
  • To enable the student to communicate with the committee members to take the necessary measures to redress the grievance.
  • To Provide a support system for staff and students to address their complaints.
  • To Initiate protective measures to address the complaints of staff and students.
  • To Analyze the complaints and acknowledgments of the affected staff and students and to take action with the relevant authorities for redressal.
  • To Receive suggestions from staff and students periodically for improvement.
  • To ensure amicable resolution of complaints within the prescribed period.
  • To encourage staff and students to submit their suggestions to improve the work environment and solve problems,
  • To encourage staff and students to use the suggestion box on the campus to express their suggestions and complaints.

S.NO

COMMITTEE MEMBERS

DESIGNATION

1

SRI.M.SRINIVASA RAO

COORDINATOR

2

SRI.S.SADHA SIVA RAO

MEMBER

3

SRI.M.RAJENDRA KUMAR

MEMBER

4

SMT.U.NAGAVALLI

MEMBER

5

SRI.K.SURYA NARAYANA

MEMBER

6

SMT.M.LAKSHMI

MEMBER

7

SMT.N.RATNAM

MEMBER

  • To make awareness on the grievances among faculty and staff community
  • To be a part in imparting the quality environment by addressing issues of employees
  • To demand issues/complaints, investigate by committee recommended and document the activities.
  • To analyze, comply and forward all received complaints to the concerned departments for necessary action.
  • To compile and record documents as per department wise and semester wise, also keep the information of the parties involved in safe custody
  • To disclose pending cases and act to resolve it amicably, and notify the parties of their status